Web Design Leicester Customer Care Policy

Whether a single person or a large corporation, we strongly believe that taking care of our clients has to be a corner stone of our activities

In addition to designing some of the very best websites in the industry, we will always aim to:

• Understand the requirements of your business.
  
  
• Always ensure our dealings with you are treated in the strictest of confidence.
  
  
• Ensure that you are treated courteously and promptly.
  
  
• Encourage staff members to act politely, friendly and helpfully in dealing with your enquiries.
  
  
• Ensure that you are always told the name of the person taking responsibility for dealing with your enquiry or problem. All major issues will be dealt with by a principal of the company.
  
  
• Ensure that our associates act in a manner which meets the expectations of 1st WebDesigns and our clients.
  
  
• We will always admit and rectify immediately any errors or inaccuracies caused by 1st WebDesigns or its agents.
  
  
• We will never sell or recommend products or services that we cannot support.
  
  
• We will never sell or recommend products or services for profit only.
  
  

If you have any comments regarding our commitment to our customer care policy please feel free to contact us.