Whether a single person or a large corporation, we strongly believe that taking care of our clients has to be a corner stone of our activities
In addition to designing some of the very best websites in the industry, we will always aim to:
- Understand the requirements of your business.
- Always ensure our dealings with you are treated in the strictest of confidence.
- Ensure that you are treated courteously and promptly.
- Encourage staff members to act politely, friendly and helpfully in dealing with your enquiries.
- Ensure that you are always told the name of the person taking responsibility for dealing with your enquiry or problem. All major issues will be dealt with by a principal of the company.
- Ensure that our associates act in a manner which meets the expectations of 1st WebDesigns and our clients.
- We will always admit and rectify immediately any errors or inaccuracies caused by 1st WebDesigns or its agents.
- We will never sell or recommend products or services that we cannot support.
- We will never sell or recommend products or services for profit only.
If you have any comments regarding our commitment to our customer care policy please feel free to contact us.
As well as keeping our clients happy, we also value other people's time and any work they do on our behalf. For this reason we pay our suppliers fast - all accounts are settled within 7 days or less.